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Healthcare · 2023

Nova Healthcare

Generating qualified patient enquiries in a regulated category.

Paid SearchLocal SEOCompliance CreativeTracking
+312%
Patient enquiries
+58%
Booking rate
-28%
Cost per booking
18 mo
Engagement

Challenge

Nova was struggling to scale patient acquisition while staying within strict advertising rules. Volume was below capacity and lead quality was inconsistent across clinics.

Approach

  1. 01

    Compliance-led creative framework reviewed with legal in-loop

  2. 02

    Local SEO programme across every clinic location

  3. 03

    Search-led paid programme with conversion-API tracking

  4. 04

    Operational integration with patient booking systems

They didn't sell us tactics — they built a marketing function. Twelve months in, the system runs itself.
PR
Priya Raghavan
VP Marketing, Nova Healthcare

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